Case Study: how Philz Coffee gives their clients the best Customer Experience

Learn more about how Philz Coffee transformed its customer experience by using Bitext's Sentiment Analysis

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Discover how one of the trendiest hospitality companies on the Western Coast stopped wasting energy reading survey's answers!

Philz Coffee is now able to get the  insights and trends from their customer reviews at a glance!

These are some of the highlights:

  • They are now able to run comparatives between stores instead of wasting time structuring data.
  • Customer satisfaction can be measured as a KPI
  • All customer feedback is taken into account

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