Just download now your Bitext Sample Customer Service Evaluation Dataset for English.
This subset of our dataset contains example utterances for 27 intents from the Customer Support domain.
The data can be used to evaluate intent recognition models for Natural Language Understanding (NLU) platforms.
Each entry in the dataset contains an example utterance from the Customer Service domain, along with its corresponding intent, category, and additional linguistic information.
Each line contains the following four fields:
- flags: the applicable linguistic flags
- utterance: an example user utterance
- category: the high-level intent category
- intent: the intent corresponding to the user utterance