Download this Free Dataset to evaluate intent recognition models for NLU platforms.

Just download now your Bitext Sample Customer Service Evaluation Dataset for English. 

This subset of our dataset contains example utterances for 27 intents from the Customer Support domain.

The data can be used to evaluate intent recognition models for Natural Language Understanding (NLU) platforms.

Contents

Each entry in the dataset contains an example utterance from the Customer Service domain, along with its corresponding intent, category, and additional linguistic information.
Each line contains the following four fields:

• flags: the applicable linguistic flags
• utterance: an example user utterance
• category: the high-level intent category
• intent: the intent corresponding to the user utterance

Free Dataset description:

• The dataset contains 260,000 utterances
• The dataset also reflects commonly occurring linguistic phenomena of real-life chatbots, such as:
  - spelling mistakes
  - run-on words
  - missing punctuation
• The dataset contains annotations for linguistic phenomena
• Each entry in the dataset contains an example utterance from the Customer Service domain, along with its corresponding intent, category, and additional linguistic information
• The dataset covers the "Customer Service" domain and includes 27 intents grouped in 11 categories.