In this paper we explain with practical examples some of the most common issues users found while interacting with chatbots:
However, giving examples is not all that matters, so we also explain how can you solve these isses for your chatbot to increase your customers UX.
Bitext delivers the most precise and granular text analytics solution on the market, with an accuracy rate above 90%. We are computational linguists first. Our technology really understands sentence structure and its different layers of meaning, so it always produces the richest results.
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