Download our user guide to better understand your results from Bitext's Customer Sentiment Analysis platform  

In this User Guide we will help you get a better understanding of the results you obtain when analyzing customer reviews with the help of Bitext's Customer Sentiment Analysis platform. The guide takes you through an example by explaining each of the following parameters:

  • Category
  • Category Topic
  • Sentiment Topic
  • Sentiment Text
  • Score
  • Polarity